Operated by FoodSharing Kenya
Effective Date: 06/08/2026
Last Updated: 06/10/2026

1. ABOUT KUSHARE

Kushare is a digital food-sharing platform operated by FoodSharing Kenya to make it easier for surplus food to reach people and communities who can use it.

Kushare connects three main groups:

• Food Donors — individuals, businesses, farms, restaurants, hotels, supermarkets, institutions, events and other organisations with safe surplus food to share.

• Food Savers — individuals or organisations that help collect, transport, coordinate or facilitate the redistribution of available food.

• Food Seekers/Recipients — individuals, families, community groups, schools, organisations and other eligible users seeking available food.

Kushare exists to help reduce avoidable food waste, improve access to food and encourage a culture of sharing.

Kushare is a food-sharing platform, not a marketplace for buying and selling donated food.

2. ACCEPTANCE OF THESE TERMS

By accessing Kushare, creating an account, posting food, requesting food, responding to a listing, collecting food or otherwise using the platform, you agree to comply with these Terms and all applicable Kushare policies.

If you do not agree with these Terms, you should not use Kushare.

Users are responsible for reading and understanding the policies that apply to their activities on the platform.

3. OUR SHARED PRINCIPLES

All Kushare users are expected to uphold the following principles:

Share responsibly

Only offer food that you reasonably believe is suitable for human consumption.

Be honest

Provide accurate information about food, quantity, condition, location and collection arrangements.

Respect people

Treat donors, Food Savers, recipients, volunteers and other users with dignity and respect.

Protect safety

Take reasonable steps to protect food safety and personal safety during collection, transportation, handover and consumption.

Protect dignity

People seeking food must never be humiliated, exploited, discriminated against or publicly exposed because they need food.

Reduce waste

The purpose of Kushare is to keep safe surplus food in circulation and reduce unnecessary food waste.

4. FOOD DONORS

Food Donors are responsible for providing truthful and useful information when posting food.

A food listing should, where applicable, include:

• Type of food.

• Quantity available.

• Date and time available.

• Collection location.

• Date prepared or packaged, where known.

• Best-before or use-by information, where applicable.

• Storage requirements.

• Known allergens or important ingredients.

• Whether the food is cooked, raw, opened, packaged or processed.

• Any other information that could reasonably affect safe handling or consumption.

Donors must not knowingly offer:

• Spoiled or contaminated food.

• Food that has been exposed to unsafe conditions.

• Food with damaged packaging that compromises its safety.

• Food containing undisclosed known hazards.

• Food that the donor knows or reasonably suspects is unsafe for human consumption.

• Food intended for disposal because it is unsafe.

A donor must remove or update a listing when the food is no longer available.

5. FOOD SAFETY

Food safety is a shared responsibility.

Kushare does not encourage users to share food merely because it would otherwise be wasted. Food should only be shared where it is reasonably considered suitable for human consumption.

Users involved in food sharing must take reasonable care regarding:

• Hygiene.

• Temperature control.

• Storage.

• Packaging.

• Transportation.

• Cross-contamination.

• Allergens.

• Preparation and handling.

When in doubt, do not share or consume the food.

Recipients should inspect food before accepting or consuming it and should exercise their own judgement regarding whether food is suitable for consumption.

FoodSharing Kenya may remove any listing where there is a reasonable concern about food safety.

6. FOOD SAVERS

Food Savers play an important role in helping safe surplus food move from donors to recipients.

Food Savers must:

• Collect food as agreed.

• Handle food responsibly and hygienically.

• Avoid unnecessary delays.

• Follow donor instructions relating to collection and handling.

• Avoid opening, tampering with or altering food unnecessarily.

• Keep food secure during transportation.

• Deliver food to the agreed recipient or destination.

• Report problems affecting food safety or collection.

• Respect the dignity and privacy of recipients.

Food Savers must not:

• Take food for unauthorised personal use.

• Resell donated food without authorisation.

• Falsify collection records.

• Claim food that they did not collect.

• Divert food intended for vulnerable individuals or communities.

• Use their role to exploit donors, recipients or other users.

7. FOOD SEEKERS AND RECIPIENTS

Kushare is intended to help people and organisations access available surplus food in a safe and dignified manner.

Food Seekers and Recipients must:

• Provide accurate information where required.

• Respect collection arrangements.

• Collect food at the agreed time where reasonably possible.

• Inform the relevant person if they can no longer collect food.

• Treat donors, Food Savers and other users respectfully.

• Report concerns regarding food safety or inappropriate conduct.

Users must not deliberately make false claims in order to obtain food.

Food received through Kushare must not be systematically collected for unauthorised resale.

8. NO UNAUTHORISED RESALE

Kushare is designed primarily for sharing surplus food, not commercial resale.

A user must not collect free food through Kushare and systematically resell it for profit without the express permission of the relevant donor and/or FoodSharing Kenya.

FoodSharing Kenya may suspend or terminate accounts involved in the unauthorised commercial exploitation of donated food.

9. COLLECTION AND HANDOVER

Users should use safe and appropriate arrangements when meeting to exchange food.

Where possible:

• Use agreed public or recognised collection locations.

• Avoid unnecessarily sharing personal information.

• Do not enter private premises unless appropriate and authorised.

• Follow agreed collection instructions.

• Report suspicious or unsafe behaviour.

FoodSharing Kenya may recommend alternative collection arrangements or suspend a transaction where there is a reasonable safety, safeguarding, fraud or operational concern.

10. RESPECT, DIGNITY AND NON-DISCRIMINATION

Kushare serves people from different backgrounds and circumstances.

Users must not discriminate against, harass, threaten, intimidate or humiliate another person based on characteristics protected by applicable law or because they are seeking food.

In particular, users must not photograph, film or publicly identify people receiving food without appropriate permission.

Needing food is not a reason to lose one's dignity or privacy.

11. CHILDREN AND VULNERABLE PERSONS

Where Kushare activities involve children or other vulnerable persons, users must exercise additional care.

Users must not:

• Exploit children or vulnerable persons.

• Request inappropriate personal information from children.

• Photograph or publish identifiable images of children without appropriate consent.

• Use access to food as a means of gaining inappropriate access to children or vulnerable persons.

• Engage in any conduct that may place a child or vulnerable person at risk.

Any safeguarding concern should be reported immediately through the official Kushare reporting channels.

12. PERSONAL DATA AND PRIVACY

Kushare may collect information necessary to operate the platform and facilitate food-sharing activities.

This may include:

• Name.

• Telephone number.

• Email address.

• Account information.

• Location or collection information.

• Food-sharing activity.

• Communication relating to transactions.

• Information required for safety, verification or reporting.

FoodSharing Kenya will handle personal information in accordance with applicable Kenyan data protection requirements and the Kushare Privacy & Data Protection Policy.

Users must not:

• Copy another user's personal information without permission.

• Publish another user's phone number, address or other private information.

• Use information obtained through Kushare for unrelated purposes.

• Sell or share user information without lawful authority.

Users should only disclose the personal information necessary to facilitate safe food sharing.

13. USER ACCOUNTS

Users are responsible for maintaining the security of their accounts and should not share passwords or login credentials with others.

Users must provide accurate information when registering.

A user must not:

• Create fake accounts.

• Impersonate another person or organisation.

• Create multiple accounts to manipulate listings or access food unfairly.

• Allow another person to misuse their account.

Users should immediately report suspected unauthorised access to their account.

14. FOOD LISTINGS AND PLATFORM INFORMATION

Kushare provides a platform through which users can post and respond to food-sharing opportunities.

Food listings are created by users and may change or become unavailable at any time.

FoodSharing Kenya does not guarantee:

• That a listed item will remain available.

• That the quantity stated will remain unchanged.

• That every listing will be collected.

• That a particular donor or recipient will respond.

• That information provided by another user is complete or accurate.

Users should confirm relevant details before travelling to collect food.

15. PROHIBITED ACTIVITIES

Kushare must not be used for:

• Fraud or scams.

• Illegal activities.

• Harassment or threats.

• Hate speech or discriminatory conduct.

• Impersonation.

• Unauthorised commercial activity.

• Exploitation of vulnerable persons.

• Unauthorised collection of personal information.

• Posting deliberately false food information.

• Sharing unsafe food.

• Hacking or attempting to compromise the platform.

• Uploading malicious software.

• Manipulating listings or accounts.

• Any activity that creates an unreasonable risk to another person.

16. REPORTING A PROBLEM

Users are encouraged to report concerns promptly.

Reports may relate to:

• Unsafe food.

• Fraudulent listings.

• Abuse or harassment.

• Misuse of donated food.

• Unauthorised resale.

• Safeguarding concerns.

• Privacy violations.

• Fake accounts.

• Suspicious behaviour.

• Misrepresentation.

• Any activity that may place another person at risk.

Reports can be submitted through:

Email: info@foodsharingke.org
Website: https://www.foodsharingke.org
FoodSharing Kenya may investigate reports and take appropriate action.

17. CONTENT MODERATION

FoodSharing Kenya reserves the right to review, remove, restrict or disable content or listings that:

• Violate these Terms.

• Present a food safety concern.

• Violate privacy.

• Are fraudulent or misleading.

• Are abusive or discriminatory.

• May expose users to harm.

• Are illegal or otherwise inappropriate for the platform.

Where appropriate, serious matters may be referred to relevant authorities.

18. ACCOUNT SUSPENSION OR TERMINATION

FoodSharing Kenya may suspend, restrict or terminate a user's access to Kushare where there is evidence or reasonable concern that the user has:

• Violated these Terms.

• Misused the platform.

• Provided false information.

• Engaged in fraud.

• Created a safety or safeguarding risk.

• Harassed or threatened another user.

• Misused personal information.

• Repeatedly failed to honour legitimate collection arrangements.

• Used Kushare for unauthorised commercial purposes.

Where appropriate, FoodSharing Kenya may provide the user with an opportunity to respond before taking action, except where immediate action is necessary to protect users, food safety, privacy or the integrity of the platform.

19. ROLE OF FOODSHARING KENYA

FoodSharing Kenya operates Kushare as a platform to facilitate food sharing.

FoodSharing Kenya may:

• Develop and manage the platform.

• Facilitate connections between users.

• Promote responsible food sharing.

• Support food rescue and redistribution activities.

• Provide guidance on safe food handling.

• Investigate reported misuse.

• Remove unsafe or inappropriate listings.

• Suspend accounts where necessary.

• Improve the platform based on user feedback and operational experience.

However, FoodSharing Kenya cannot directly supervise every food exchange or interaction between users.

Users remain responsible for their own conduct and for complying with applicable laws and these policies.

20. LIMITATION OF RESPONSIBILITY

FoodSharing Kenya takes reasonable steps to promote safe and responsible food sharing. However, Kushare is a platform connecting users and cannot guarantee the condition, availability, quantity, quality or safety of every item posted by an individual user.

Users should exercise reasonable care when offering, collecting, transporting or consuming food.

Nothing in these Terms is intended to exclude or limit any liability or legal right that cannot lawfully be excluded or limited under Kenyan law.

21. CHANGES TO KUSHARE POLICIES

FoodSharing Kenya may update these Terms and other Kushare policies as the platform develops, operational practices change or applicable legal requirements change.

Significant changes will be communicated through appropriate channels where reasonably practicable.

The latest version will be made available on the Kushare website.

22. GOVERNING LAW

These Terms are governed by the laws of the Republic of Kenya.

Users and FoodSharing Kenya should make reasonable efforts to resolve disputes through communication and good-faith engagement before pursuing other legally available mechanisms.

23. CONTACT INFORMATION

Kushare
Operated by FoodSharing Kenya

Website: https://www.foodsharingke.org
Email: info@foodsharingke.org
Phone: +254 727 098 368

USER ACCEPTANCE

Before accessing or using Kushare, users must confirm:

☐ I have read and agree to the Kushare Terms of Use and Community Policy.

☐ I understand that Kushare connects food donors, Food Savers and people seeking food, and that I am responsible for using the platform safely, honestly and respectfully.

☐ I agree to follow the Food Safety & Sharing Policy and Privacy & Data Protection Policy.

☐ I understand that I must not use Kushare for fraud, harassment, unauthorised resale, unsafe food sharing or any unlawful activity.

[ AGREE & CONTINUE ]

By selecting “Agree & Continue”, I confirm my acceptance of the applicable Kushare policies.